What does a Pharmacy Technician Do? It’s More than Just Dispensing Medication

A pharmacy technician largely works behind the scenes, yet plays an important role in assisting pharmacists with their everyday duties. If you’re considering a career as a pharmacy technician, you may be asking, what does a pharmacy technician do? If so, here are some answers.

what does a pharmacy technician do

Dispensing Medication

The primary role of a pharmacy technician is to dispense medication under the direction of a licensed pharmacist. When doing so, a pharmacy technician may first check an individual’s electronic health record to see if that person is taking any other medications that might interact negatively with it. This is necessary because patients often see more than one doctor, and each one may not be aware of any medications that were prescribed by the others.

Once the pharmacy technician is confident that the likelihood of interactions is low, he or she will:

  • Double check the prescription for accuracy
  • Submit information about the prescription to the patient’s insurance carrier
  • Count out the required number of pills and then place them in the appropriate container
  • Measure out liquid into a bottle containing pre-marked measurements
  • Print labels and attach them to the prescription container
  • Ensure the patient has written information about the drug, to include a list of possible side effects

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After Filling a Prescription

After filling the prescription, a pharmacy technician may then place it into a bin so that another person can give it to the patient. In smaller pharmacies, the technician may be responsible for ringing up the sale of medication as well. When employed in a hospital or medical clinic, a pharmacy technician may hand off medication to a doctor or nurse, who will then administer it to the patient.

Talking with Patients

Pharmacy technicians will often answer questions from patients concerning their medication, although they are not permitted to give medical advice. They may also provide them with instructions on how to administer certain medications. For example, new parents might be shown how to give medicine to an infant using a syringe. Diabetics could also be shown how to give themselves injections.


Communicating with Medical Clinics

The pharmacy technician is usually the first person that doctors and other medical professionals speak with when calling in prescriptions. Part of a pharmacy technician’s duties will involve checking voicemail recordings and fax machines to see if there are any orders that require filling. If there is any ambiguity in these messages, he or she will then contact the physician directly to obtain more information.

Pharmacy techs may also speak with doctors in order to obtain refills for their patients. This may happen whenever someone has used all the available refills of a maintenance drug, such as those used to control high blood pressure or diabetes.

Maintaining the Pharmacy

To make dispensing medications as efficient as possible, pharmacy techs will also perform certain tasks that will ensure that everything is in order. A few of these tasks might be:

  • Straightening bins or shelves where medications are stored
  • Taking inventory
  • Labeling medications
  • Rotating stock
  • Disposing of contaminated or expired medications
  • Ensuring bottles, labels, and paper bags are neatly organized
  • Alerting the pharmacist when certain medications need to be reordered

When employed in a retail pharmacy, technicians could also be responsible for maintaining displays of over-the-counter medications. This might require them to routinely check for expired medications, rotate stock, or place new items out for sale.

Pharmacy technicians play an important role in ensuring that people get the right medications where and when they need them. In order to become a pharmacy technician, you’ll need to undergo the right training program. Please contact us for a list of schools in your area.